Refund & Returns Policy

At StudioHaven, we value your satisfaction. This Refund & Returns Policy explains how we handle digital products purchased from https://studiohaven.shop.

By purchasing our products, you agree to this policy.

1. Digital Products & Access

All products sold on StudioHaven are digital products. Once your purchase is completed, you will receive access to the product you bought.

Technical Issues

• If there is a technical issue on our end that prevents access or download, we will ensure you receive your product as soon as possible.

• No additional payments or fees will be required.

Important: Because our products are digital and delivered instantly, we do not offer refunds. Your purchase guarantees access to the product you ordered.

2. Payments

• All payments are processed securely via PayPal, Stripe, or credit/debit card.

• Payments are non-refundable, as the product will always be delivered to the buyer.

3. Australian Consumer Law

Under the Australian Consumer Law (ACL):

• You are entitled to a remedy if a digital product is faulty, not as described, or unfit for its intended purpose.

• Our non-refundable policy does not remove your rights under ACL.

4. Contact Us

If you experience any issues receiving your purchased product, please contact us via:

• Email hello@studiohaven.shop

We will respond promptly and ensure you receive the product you bought.