Privacy Policy

StudioHaven (“we”, “our”, “us”) operates https://studiohaven.shop. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, products, or services.

By using StudioHaven, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Device & Usage Information (Automatically Collected)

When you visit our website, we automatically collect:

• IP address

• Browser type and version

• Time zone

• Cookies on your device

• Pages and products viewed

• How you interact with our website

• Referring websites or search terms

We use this information to:

• Operate and optimize the website

• Detect fraud or abuse

• Generate anonymous statistics for business decisions

b) Personal Information You Provide

You may provide personal information voluntarily when:

• Making an order

• Creating an account

• Subscribing to our newsletter

• Contacting us through forms

This may include:

• Name, email, address, phone number

• Payment information (processed securely via Stripe/PayPal)

• Any other information you provide in forms or messages

2. How We Use Your Information

We use your information to:

1. Process orders and payments

2. Deliver products and services

3. Communicate with you about your orders, promotions, or updates

4. Improve our website and user experience

5. Prevent fraud and unauthorized activity

6. Comply with legal obligations

We process only the minimum personal data necessary for these purposes.

3. Legal Basis for Processing (for EU Users)

If you are an EU resident, we process your personal data based on one or more of the following:

• Contract: To fulfill orders and agreements with you

• Consent: For marketing communications (newsletter, promotions)

• Legal obligation: To comply with laws

• Legitimate interests: For website operation, fraud prevention, and improving services

4. Cookies

We use cookies to enhance your experience. Cookies may be:

• Required: Necessary for website functionality

• Optional: For analytics, marketing, or third-party integrations

You may accept or decline optional cookies via your browser settings. Some third-party services integrated into our website may also use cookies.

5. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Payment processors (Stripe, PayPal) to process transactions

• Service providers (analytics, marketing tools, email services)

• Legal authorities if required by law or to protect our rights

All third parties are contractually obligated to handle your data securely.

6. Data Retention

We retain personal data:

• As long as necessary to fulfill orders, provide services, or comply with legal obligations

• For marketing purposes only if you consented to receive communications

• Deleted or anonymized after it is no longer needed

7. Your Rights (EU Residents)

If you are an EU resident, you have the following rights:

• Right to be informed – about the collection and use of your data

• Right of access – request a copy of your data

• Right to rectification – correct inaccurate data

• Right to erasure – request deletion of your data

• Right to restrict processing – limit how your data is used

• Right to data portability – receive your data in a portable format

• Right to object – to certain processing

• Rights in relation to automated decision-making – object to profiling

To exercise these rights, contact us via the Contact page or hello@studiohaven.shop.

8. Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal data. However, no system is completely secure, and we cannot guarantee 100% protection.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before submitting any personal data.

10. International Transfers

Your data may be transferred to countries outside your residence, including Australia, the United States, or Canada. These countries may have different data protection laws. We ensure transfers are lawful and secure.

11. Children’s Privacy

StudioHaven is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us for deletion.

12. Legal Disclosure

We may disclose information if required by law, subpoena, or government request, or if we believe it is necessary to:

• Protect our rights

• Investigate fraud

• Protect safety

13. Contact Us

If you have questions about this Privacy Policy or your personal data, please reach us via our Contact page or email hello@studiohaven.shop.